Since PDF files are so widely used today, it is important to know how to convert PDF to INDD. It is professionally used to design and create outdoor advertising materials such as flyers, magazines, and even books. I’m very sorry about your lost work.An INDD File is a professional document created by Adobe's InDesign software program. Why do I believe it was corrupted outside of InDesign? It appears to have been corrupted outside of InDesign and I have been unable to recover the file or its contents. I've taken a look at your file and unfortunately, I do not have good news. If we recover the majority of the file we ask for $79. If your in a jam and need that file raised from the dead Just email your corrupt files to sales A_T markzware D_O_T nl (if under 10MB) or email us for our FTP info. This service is no substitute to sending your files to Tommy and thus Adobe, for they can learn from the various Error messages and corruption that can happen out there: This is working something like 85% of the time through this rather interesting method, based on our years of file format knowledge: As an FYI, Markzware is offering a "no-cure no-pay" service to fix bad Adobe InDesign files. It is great to see Adobe collecting these bad files and helping, where possible. Thanks again, I'll be sending the InDesign file to Tommy for analysis. I'm just curious if there's any connection, perhaps the outside chance something is up with these image files.? INDD, but as I was already close to my deadline, I was just dropping them in to get the production done. Typically I would reduce the file size of the JPGs (each were ~4.5MB) to use in the. (These were edited on my Mac at home, from the desktop, not over a network, and then ftp'd back to my office.) While I am used to large files sizes for PSD docs, usually in the high 200MB, this cover is 400,300KB, which is on the excessive side. One of my concerns was that InDesign just seemed to be generally buggy (?) after that, even when opening (or attempting to open) other files, or *even* just to start the program.Īnother side item-the JPGs in question that were being placed when the issue occurred were also used in the cover I designed. I did pull the file to my desktop (w/o the lock file) but it still wouldn't open. I will look into the cache suggestions when I'm at the office next week. Instead of a case number, please give the folder a unique name and then email me to let me know the files are there.Īnne-Marie, Tommy, Peter - Thanks so much for the information. These instructions include a step that talks about creating a folder with a case number. Here are instructions for our FTP server: You can send it to me directly at: Or, if it is a large file, you can upload it to our FTP server. I’d be interested in taking a look at your file to confirm that this was the case for you. This can result in truncated documents that are corrupted. Unfortunately, we have seen occasional instances where last data InDesign has asked the OS file system to write out to disk before the network connection is lost never actually gets written out. Under most circumstances, this is exactly what happens and the work is saved. In this situation, the expectation is that a subsequent recovery will get you back to a recent version of your document. When this happens, because InDesign has lost access to the document, it will shut down in an attempt to maintain the integrity of the document. I suspect the network connection dropped out on you while you were editing the document. If you'd like a copy of the INX file, please send your email address to me at and I'll reply with the INX file as an attachment. I recommend running some disk utilities on your harddisk as a precaution.Īlthough I believe you have already recovered the file, I was also able to recover it by tweaking things in my development environment and then exporting the file to INX. Occasionally, this problem can be caused by a bad file transfer or a bug in file backup software. Typically, this is a bad sector on your harddisk, but it could also be a faulty thumbdrive. Some of your data failed this test, which indicates that there was faulty media somewhere in your workflow. ![]() ![]() When InDesign later reads that same data from the disk, it verifies that the data is good by recalculating the checksum and confirming that we get the same number. Instead, it was caused outside of InDesign, probably by faulty hardware.Įvery time InDesign writes data to the hard disk, we calculate and record a checksum for that data. After further investigation, I can now conclude that your corruption was actually not caused by the Save As bug.
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